What could indicate a customer is not returning to rewrite their rental?

The indication that a customer is not returning to rewrite their rental is primarily reflected by their lack of response to communication. When a customer does not engage or respond to inquiries regarding the renewal or rewrite of their rental agreement, it often suggests a lack of interest or intention to continue the relationship. This can manifest in several forms, such as failing to reply to emails, not returning phone calls, or generally avoiding communication that would typically signify their ongoing engagement.

In contrast, regular updates from the customer, timely deposits, and consistent phone communication are all signs that the customer is still actively engaged and interested in maintaining their rental agreement. Regular updates suggest that the customer is in touch and likely satisfied. Paying deposits on time indicates a commitment to the rental terms, while consistent communication reflects a proactive approach to the arrangement. Therefore, it is the absence of communication that serves as a clear indicator of a potential decision not to return.